Contact
Talk to the team behind Robase
Questions about delivery in a specific country, pricing at volume, or an integration that is not behaving — send them to a person, not a queue.
Already have an account? Raise a support ticket from your dashboard — it is tracked, and you can follow the thread there.
Sales & high volume
Custom pricing above 1M messages/month, dedicated carrier routes, procurement.
support@robase.devBilling & credits
Payments, invoices, auto top-up, refunds for undelivered messages.
support@robase.devPrivacy & data requests
Access, correction, deletion, and portability of personal data.
privacy@robase.devSecurity disclosure
Found a vulnerability? Mail legal@robase.dev with the details and give us a chance to fix it before publishing.
Never send API keys, passwords, or full OTP codes by email.
Send us a message
Fill this in and we will open a prefilled email in your mail app, addressed to the right mailbox. Nothing is sent until you press send there.
Faster than waiting for a reply
Common questions
How do I contact Robase support?
Email support@robase.dev, or use the form on robase.dev/contact. If you already have an account, raise a ticket from the dashboard at /app/support — tickets are tracked, so you can see the status and the full reply thread in one place.
Who do I talk to about pricing for high volumes()?
Send the volume and destination countries to support@robase.dev. Standard pricing is flat per message from ₦6 in Nigeria, and above roughly 1M messages/month we can quote custom rates and dedicated carrier routes.
Where do I send a privacy or data-deletion request?
privacy@robase.dev. Include the account email so the request can be matched to your workspace.
Do I need an account to get help integrating?
No. The API reference and SDK samples are public at robase.dev/docs, and pre-sales integration questions go to support@robase.dev.